Service Engagement Manager (Mat Cover)

£27,000.00 - £32,000.00 Per Annum
South
England
Temporary

Job Title: Service Engagement Manager
Hours: Full time – 37.5 hours – Fixed Term Contract (12 Months)

Salary: £27,000- £32,000
Location: Ledbury

As an inspirational Service Engagement practitioner, you will hold registration and oversee our business operations in an assigned service, whilst working closely with the Practice lead, to embed and maintain a standardised business operating Model.

About us
Walsingham Support are a charity that has been supporting people with learning disabilities, autism, brain injuries and complex needs across England and Wales since 1986. We pride ourselves on putting the individuals we support at the centre of everything that we do. We do this by delivering specifically tailored support for every individual we work with.

The role

  • Managing daily operational tasks to support and achieve individuals/business aspirations and goals to maximise efficient service.
  • Ensuring all care and support is offered with the individual at the heart of all choices and decisions made.
  • Coaching and mentoring service staff and practice leads, agreeing SMART performance objectives.
  • Assist and support the operations and engagement manager with the implementation of the business operating model and transformation plan.

About you

  • Health and Social experience
  • Experience with Learning Disabilities
  • Strong IT skills
  • Ability to multitask and work efficiently under pressure
  • Have a strong track record for the highest quality standards of operational delivery through a team within your indemnified service.
  • Have proven experience of CQC/CIW regulations, REACH standards and budget control
  • Flexible to ensure the services run smoothy
  • Leadership experience
  • Able to perform efficiently in a high-pressure environment and demonstrate excellent risk management, problem- solving and decision- making skills.
  • An understanding of Project management

Why work with us?
We really care about all our staff and offer a range of excellent benefits:

  • 28 days’ annual leave, rising to up to 38 days depending on length of service.
  • Double pay if you work hands on support on bank holidays.
  • Pension scheme contributions.
  • Life assurance equal to three times your salary.
  • Bereavement helpline.
  • Eye care vouchers (dependent on position).
  • Training and continuing professional development opportunities.
  • Long service awards.
  • Outstanding work bonus payments.
  • £250 recommend a friend bonus.
  • Mobile phone allowance.

You are not able to apply for this job because:

This job opening is already closed

OR

This job application submission has been temporarily disabled

OR

You have already applied for this job

Thank you